A strategic transformation expert who has delivered over $50 million in measurable business impact through customer-centric innovation and operational excellence.
Jean-Matthieu operates within PwC's prestigious Front Office Transformation team, where he specializes in market research, human-centered design, and complex program management. His impressive track record includes spearheading strategy execution for a major retail client that delivered an incremental $50 million in EBITDA through customer improvements and operational excellence. His expertise spans comprehensive customer segmentation analysis, journey mapping, and behavioral trend identification, utilizing advanced market research methodologies and stakeholder engagement strategies.
His portfolio of high-impact projects includes developing marketing strategies for critical infrastructure projects like the Windsor Detroit Bridge Authority, conducting transformational industry research for the Canadian Telecommunications Association, and implementing agile methodologies for Public Services Procurement Canada to overcome operational challenges. Jean-Matthieu's unique combination of analytical rigor, strategic thinking, and hands-on implementation experience, backed by certifications including Certified Scrum Master and Canada Reliability Clearance, positions him as an exceptional mentor for students interested in consulting, strategy, and business transformation roles within prestigious firms.